Workforce Management

Today, some of the challenges faced by the organizations, especially in workforce management are:

• Staffing guidelines are based on history, not workload.
• Labor represents between 30-60% of operating costs…one of the greatest uncontrolled expenses.
• 3.4 million U.S. jobs will move overseas by 2015 due to competitive pressures.
• Labor costs are on the rise, putting pressure on profit margins.
• There is a diminishing number of skilled workers to meet demand, resulting in poor product & service quality.
• Demand drivers impacting the business are fluctuating more radically, decreased predictability, increases difficulty associated with workforce planning & deployment decisions.
• Inability to hold department mangers accountable for labor costs/budgets.

Paradigm Solution toWorkforce Management

Paradigm’s key to success has been rapid response and focused delivery of services to each individual Kronos customer from small to large projects.  In addition, Paradigm’s Stored Procedure, SQL and PSQL query experience has enabled Paradigm to deliver very complex Connect and custom Crystal reporting to Kronos’ customers.  Furthermore, Paradigm has adapted their service delivery to conform with Kronos’ proven Momentum Implementation Methodology thus insuring that Paradigm’s service delivery methodology is identical to Kronos’ professional services delivery.

Some of the key benefits to customers are: real-time staffing based on workloads, increased visibility into workforce deployment decisions, standardized processes and protocol that address staffing variances, ability to provide process and controls that enable the enterprise to promote fiscal accountability, decrease in overall labor costs from 2%- 12%, develop long-term staffing forecasts based on enterprise and local-market drivers that optimize skill set and labor/rate mix, improved workforce budgeting capabilities; increased consistency – reliability - predictability.

Paradigm provides offshore development services to the clients who require cost effective implementation, development, support and testing services. Paradigm follows strong Project Management and Quality processes to help the customer with a quality deliverable on time.

For more information on our Workforce Management Practice, please download our detailed datasheet